| Video Tapes Rental Policies/Terms/Conditions |
| Rental Agreement: |
Placement of an order will signify that you accept all rental terms and regulations of the MHAND Resource Center. |
| To Order: |
Requests may be made by email, fax, mail or telephone. Give title/number, date(s) to be used, shipping and billing addresses and alternate date(s) or titles you will accept. |
| Rental Fees: |
The basic rental fee is for two (2) weeks. The show date(s) must be stated when ordered. Current rental fees are listed on our web site. Rental fees are subject to change. |
| Extension of Show Dates: |
Extensions of show date(s) must be requested and approved providing the item is not scheduled for use by someone else. |
| Shipping: |
The user pays for all shipping and handling costs. Sufficient mailing time is allowed for the items to arrive prior to your scheduled show date(s). Return items in padded or special mailers. Please rewind the items before returning them. |
| Lost/Damaged Items: |
All videos are checked prior to shipment. If they are lost or damaged while in your possession or received by the MHAND, the cost of replacement will be billed to you. |
| Billings: |
Billing statements are mailed out after the first of the month. It reflects the total rental fee(s) plus cost of shipping and handling. Please include a copy of the billing statement along with your payment. Checks are to be made payable to the Mental Health Association in ND. |